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Employer Branding

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The subject of recruitment has come up in a lot of my conversations lately. Across all sectors there are labour and skills shortages that are putting a strain on employers and their businesses. In particular I have been paying close attention to the marketing, branding and tech space. 

It’s an employee’s market. And if businesses are to have half a chance of recruiting and retaining the best people, then they must get off on the front foot, positioning themselves as an employer of choice. But how?

Well, we’ve actually been going through our own hiring round here at Zebra Growth as we’re growing our dazzle, and feel that we can share a good perspective about our personal experience in this blog. 

A solid employer branding strategy is essential to becoming an employer of choice. But the foundations of employer branding start from the inside, which is where many businesses are completely missing the mark. It’s not just a case of saying your business is a great place to work, you need to practise what you preach by demonstrating clear and consistent evidence of your culture if you want to attract and retain the right people.

But this isn’t just about recruitment. Because usually when it comes to last minute recruitment, you’re too late. Not having a strategy to nurture your organisational culture, and develop a first-class employee experience, often results in poor staff retention and a vicious cycle of hire-lose-hire. Treat the root cause, not the symptom.

47% of people cite company culture as their driving reason for applying for a job, so how do you make future employees recognise your business and its culture? Build an employer brand that is authentic that your current employees love!

Building a good employer brand starts with identifying how happy and engaged employees already are, building a cohesive plan to improve this across the whole employee lifecycle, before finally establishing how to clearly communicate this culture to future employees.

Top Tip: Want to identify how happy and engaged your employees are? Here at Zebra Growth, we use OfficeVibe, an online platform that offers managers an Employee experience solution to build better relationships with their people and create the conditions for great work. It’s essentially a safe place to exchange feedback and honest feelings so that your people feel engaged and happy at work, allowing us to keep our finger on the pulse of our culture.

What is an employer brand?

Similar to the way a corporate brand works (which offers a value proposition to customers, defining products or services in the marketplace), an employer brand includes the market’s perception of your business as an employer, but also describes your promise (or employee value proposition) to employees in exchange for their skills, experience and talents.

Employer branding is simply how you market your business to future potential employees and job seekers. Once you have a clearly defined and authentic culture in place, you do this by showcasing your businesses’ unique points of difference, amplifying them through communication to position yourself as a great place to work.

Done well, an employer brand will communicate that your business is a good employer and a great place to work, not only cementing your culture and motivating existing employees, but also attracting new motivated employees who are compelled to join your tribe. And when authentic employer brands really flourish, you begin to see employees sharing their positive experiences to their networks which creates amplification of the brand to other clients, customers, stakeholders, and potential future employees.

What is an employer value proposition (EVP)?

It’s hard to know where to start with employer branding, but an employer value proposition encompasses your company’s purpose, mission, values, and culture, and is a great place to start.

Think of it as a value exchange. Your company’s EVP is everything that you can offer an employee, in return for the skills, experience, talent and connections they bring to the table. Now put yourself in a skilled employee’s shoes, they bring a wealth of knowledge and an impressive track record to the table, and all you can offer them is a salary that’s slightly below market rate, and no career progression or additional perks. There’s a value imbalance that doesn’t add up.

That’s why establishing a well-designed Employer value proposition is so important, as it can attract and retain the best people, help with objective and goal setting, re-engage dispassionate workforces, improve company wide performance and reduce costly hiring costs.

The messaging you use to broadcast your employer brand isn’t just a list of perks and benefits you offer, that’s a job description! It goes much deeper than that and should be a collection of well considered component parts that make up the whole experience of working in your company. These should have been identified, defined, and tested with your current team in a collaborative way. Here are a few examples to consider:

  • Company Moral code and guiding principles (Do’s and Don’ts)
  • Company purpose
  • Companies Vision
  • Company values and culture
  • Company location and facilities
  • Salary and compensation
  • Flexible working policies
  • Ongoing employee recognition
  • Professional and personal development
  • Career progression
  • Team structure and communication style
  • Quality of work
  • Approach to mental wellbeing
  • Benefits and perks
  • Sustainability and environmental policies
  • Stance on social issues
  • Job security

What makes a good employer brand?

The employee market is constantly changing, and employee needs are no different. As the world moves, what employees want from their working experience does too. So it’s important for businesses to shape their policies, processes and culture to match. 

There’s no one culture fits all solution, but there are a few key trends that have developed in recent years that would be worth paying attention to:

1. Don’t focus on compensation

Of course people find salary important, but there are other more meaningful elements of a job that people value, particularly the younger Millennial and Gen-Z generations.

People are not just workhorses, they can be multi-faceted and have passions, hobbies and responsibilities to pursue outside of work, therefore flexible working can be very important.

Your Employer Value Proposition should be unique, compelling, and tuned into the deeper motivations of why a person might want to join your team, going way beyond the basic compensation. Someone will always have deeper pockets, and be willing to offer slightly more in terms of compensation, and that doesn’t leave you in a very good position.

However, it is also important to note that you need to be aware of the value of compensation at the same time, particularly in light of the current living crisis and inflation.

2. Employees have purpose

Employees are aware of the current roster of potentially catastrophic challenges that face humanity, and they expect their employers to be aware of this also.

You may not be in a position to change the world with the work you do as a company, but employees do expect you to be doing your bit, and rightly so!

Whether it’s a commitment to learning about social causes, evaluating your environmental impact, Implementing ESG, or looking closer at your governance, through commitments like becoming a BCORP. Employees want to work in a company that has an acute level of awareness about its impact on the world and want to know that what they are doing matters.

Employees also want to know that you recognise their efforts, knowing that the part they play in the company, contributes to the wider impact that it can have on the world. Having good processes in place for recognition are important to attracting and retaining good people. It’s less about money, and more about meaning.

Take ‘The Great Resignation’ as an example of people being sick of roles that don’t cater to their purpose. 

According to the World Economic Forum, ‘The Great Resignation’, a term coined in May 2021, describes the record number of people leaving their jobs since the beginning of the pandemic.

Resignations are coming in at unprecedented rates as the labour market continues to recover from the disruption caused by the Covid-19 outbreak. The UK’s Labour Force Survey revealed in November 2021 that 391,000 of the 1.02 million workers who changed jobs between July and September 2021 had quit, the largest jump in resignations the LFS had ever seen.

And the resignation doesn’t seem to be slowing down, with one in five workers globally planning to quit in 2022. 

The most upsetting aspects of the pandemic, according to Professor Dan Cable of Organisational Behaviour at London Business School, may have sparked a stage of post-traumatic growth. People have been forced to consider carefully what they truly want from life, including their careers. People are pondering their true values and purpose in life at this time of great loss and illness. Professor Cable makes the very valid point, ‘Why would anyone want to spend their days engaging in activities that are inconsistent with those principles when we have such limited time?’ 

This new outlook on life, spurred on by the pandemic, has made people seek a deeper purpose in all they do.  Therefore, it is crucial to convey your brand’s purpose clearly and authentically so that employees may decide whether they agree with it or not and, if they do, come join your business.

3. People want progression, or they’ll look for it elsewhere

People are thinking more about the future than ever before. In recruiting and retaining the best people, it’s imperative that you communicate with clarity the career progression opportunities that exist in your organisation.

Having well developed structures in place for career progression and professional development is a good way to articulate this to potential employees, so that they can make a confident and informed decision about joining your team.

It’s important to look at the whole employee lifecycle. When a person is evaluating joining your company, they need to be able to see how their career can develop into the future.

The employer branding process

So, we have chatted through the basics, but here’s a step by step guide on how to get started:

Step 1. Diagnosis

This is an incredibly important step, because if your employer brand lacks authenticity, employees will see right through it and avoid you with a barge pole.

Looking within, and seeking to understand and define your company’s unique attributes is the first step in developing an employer brand.

Being sure to involve key stakeholders and reviewing your purpose, vision, mission, values, and culture is the first step in the process. Understanding what your company objectives are, what type of business you want to build, what success looks like, how you are going to get there and what sort of team is required to achieve this is of vital importance.

My team at Zebra Growth are experts at facilitating workshops to help define these core elements of a brand’s culture.

Step 2. Audit your employer brand

You may already know how your brand is perceived by customers (If you don’t you need to speak with Zebra Growth) but you may not be as aware of how your company is viewed by your current employees or potential employees in the job-seekers market.

Engaging in conversation with your team to establish how they feel about your culture and to evaluate the strengths and weaknesses of the employee experience is a great starting point. Leading on from this valuable exercise you can also look externally to the market perception of your brand by conducting interviews or surveys with potential future candidates.

Step 3. Define your employer value proposition

Defining your employer value proposition is a bit of an art. How do you curate a message that clearly communicates the unique elements of your workplace and your culture?

The most efficient way to do this is through expert facilitation. For example the team at ZG knows how to select the right exercises to extract all of the unique quirks and benefits out of a culture, before consolidating them into a clear value proposition.

It’s possible to do this yourself, with a whiteboard, post-its, and a good cross section of employees, but my advice would be to hire a wordsmith to condense your thoughts down into a powerful value prop afterwards.

Step 4. Develop your guiding policies

Once you have a clear understanding of your employer value proposition, a logical next step is to define and record how you will act as an employer. I like to think of this as your brand’s moral code, and it’s a fun exercise to do with your team.

In step 1 while exploring your employer brand, we covered ‘values’, which are simply the descriptive words or phrases that encapsulate how you act as a brand. Your guiding policies are an extension on these values and create the basis of a decision making framework for what you will and won’t do as a brand.

For example, at Zebra Growth one of our guiding policies is:

Everything we do as a business is designed to bring balance. 

Between financial stability and social impact.

Between form and function.

Between quality and speed of execution.

Between creativity and performance.

‘Bringing balance’ is one of our core values, and by building it out into a guiding policy, it provides a clear framework for all employees to build it into their decision making processes on a day to day basis so that when is comes to creating something internally or for a client they critique it to ensure that is brings balance.

Guiding policies are the rules that you live by as a brand, so make sure that they are well written and easy to understand.

Step 5. Build engagement among current employees

To help you become a trusted employer, look no further than your current team. Your employees shape your company’s culture, live your values, achieve your objectives, and manifest your company’s mission. Without their participation, your employer brand would be nothing.

When it comes to potential employees doing their due diligence on applying for a job, it is your team that they are likely to reach out to to ask about culture and the role.

Here are a few ways to get your team members more engaged with your employer brand:

  • Hone the message. Use a set of words or phrases that become a part of the company’s vernacular, as a way to describe your company’s values and what the experience of working for your company is all about. Keep it simple, clear, informative, and unique. Use this language in HR or recruiting meetings, and focus this language for your career pages, recruiting sites, social media accounts, and anywhere else your employer brand can be leveraged.
  • Regularly monitor culture. It’s not a case of writing your employer value proposition and that’s it. Your culture is forever evolving and requires constant attention, discussion and tweaking to keep fresh, authentic and relevant. Engaging monthly, quarterly or bi-annual stakeholder meetings to review culture and policies is important to maintain an employer brand that has actually been developed with employee consultation.
  • Foster Professional and Personal development. One of the best ways to develop skills in your organisation is to encourage career development. By investing in courses, training, and learning opportunities for your team you will strengthen your culture, and your customer experience. What’s more, your team will be proud to share their development in a public domain, which will foster the communication of your employer brand as one that invests in its people.
  • Shine a light on your employees.  LinkedIn or other professional networks are a great place for your employees to build meaningful relationships and to establish their own personal brand. Leveraging the experiences, expertise, and personalities of your employees by allowing them to engage in speaking events, networking, panel opportunities, or mentorship roles in relation to their particular field of interest is great for professional development but also a beacon of positivity onto your employer brand.
  • Wider reach through employee profiles. With an authentic culture that your employees believe in, it’s more likely that they will want to proactively engage in conversation about the brand. Company news, job opportunities, and updates will be much more powerful when shared from individuals in your company, than just on your company channels alone. The average network size of a company’s employees is 10x larger than its own, therefore a good step in an employer brand strategy is to help employees use LinkedIn and other social media networks to represent themselves and spread the word about your company.

Step 6. Share it with potential candidates

Job descriptions are often the first contact candidates have with your company, so they’re a perfect way to promote your employer brand. Taking all of the unique elements that make up your workplace, culture and brand, you can now craft an engaging and compelling job description that stands out in a sea of competition.

Be sure to take your time when writing a job description and avoid some of the common pitfalls such as not putting a salary range, not clearly articulating employee benefits, and not conveying your culture and brand personality through careful use of language and tone of voice. You want your job advert to speak to your ideal employee, so make sure it’s crafted in a way that speaks to members of your tribe that share the same values and characteristics.

It’s also worth noting the importance of onboarding at this stage. 

Onboarding is when a business provides new employees with training and information to help them get acclimated to their new position. This helps them to quickly understand their role, their employer’s expectations, and the company’s culture and values.

For example, here at Zebra Growth, our onboarding process involves vision and purpose meetings which ensures our new team members know exactly what our values are, but it’s also a chance for them to get their voice heard. 

Personal development meetings, regular check-ins and of course, OfficeVibe are all key parts of our onboarding process which makes sure our new team members are comfortable and eased into their new role. 

Additionally, having an onboarding process motivates workers to be dedicated to the success of the business and aids in the retention of new hires by making them feel like a part of the team.


The question really is; “Do your team believe in your brand?”

Brand strategy is commonly used to support external activity such as growing market share, building brand equity, and moving into new markets. But a lesser known benefit is that it’s an important factor in attracting, and retaining a strong and aligned team.

A good quality brand strategy helps you to articulate your core identity. In today’s job market, understanding your brand’s beliefs, building an organisation that truly reflects them, and telling your brand story effectively is crucial to attract and retain the people that will form your team.

Just like your brand fights to win over the hearts and minds of your customers, it equally has a job on its hand in winning over the dedication, passion and belief from your team, now and in the future. 

Just imagine the potential of a brand that is authentic, coordinated, and truly believed in by its team. 

By having full alignment and buy-in to your brand internally allows you to shine a light on your brand’s DNA, through your culture and content, and helps you turn your brand into a beacon.

Just like building a relationship with a consumer, to attract and retain the best employees, you need to foster a culture where everyone is bonded and driven by the same guiding principles.

Need some help?

What people want from today’s brands is authenticity; for brands to actually be what they claim to be. Purpose and values aren’t decided upon in a board meeting; they are discovered and evidenced.

Zebra Growth is a brand and ethical growth marketing strategy agency that helps impact startups and scaleups to build and communicate their brand authentically. We create robust brand and growth strategies for the companies that want to ensure that their future business decisions are coordinated, concentrated, and utterly authentic.

A big part of brand strategy is authentic culture, and employer branding plays a crucial role in this. If you would like to find out more about how brand strategy can help you to develop an employer brand then email me at

Zebra Growth and ViewsForChange collaborate to enhance impact and ethical marketing

Ethical Growth Strategists Zebra Growth and Impact Marketing Platform, ViewsForChange, are partnering up to advance a sustainable marketing agenda for impact-driven enterprises. 

Zebra Growth and ViewsForChange will work together on research projects, promote impact marketing, and motivate the brands they engage with to strike a balance between generating profitable growth and creating positive social impact.

From a brand’s perspective, it’s critical to understand that when conscientious consumers’ purchasing power increases, they are more inclined to spend with brands that have a positive social impact. And, if a brand’s values conflict with their own, they are willing to vote with their wallet.

Here’s what Rae Legallienne (Head Of Business Development @ Zebra Growth) and Nicola Telford (Founder @ ViewsForChange) had to say:

We are delighted to announce our new partnership with Views for Change. With a shared commitment to authentic ethical and environmental principles, we will strive to support and empower a new generation of change-makers. Through collaboration and co -creation we really CAN balance positive social impact with ethical growth, for the benefit of people and the planet.

Rae Legallienne

Head Of Business Development, Zebra Growth

It’s really exciting to be inspiring a new wave of marketing alongside impact-marketers like the team at Zebra Growth. We are hugely aligned in our values and approach to how marketing can create positive social impact; and I look forward to working with the team to drive forward the impact marketing agenda.

Nicola Telford

Founder, ViewsForChange

What to expect from this new partnership 

  • Contribution to the launch of Roar of the Zebra, our new LinkedIn community for underrepresented groups
  • Webinar co-creation 
  • Shared resources and valuable content 
  • Contribution to our Ethical Growth and Social Impact Report 

We’d also like to say a quick congratulations to Nicola who won the Founder of the Year award at TechSPARK UK! Well deserved and we’re honoured to get to work alongside such an inspiring mind!  

About ViewsForChange

ViewsForChange is the Impact Marketing Platform. Enabling brands to integrate, attribute and verify tangible impact in their marketing activity. A first-of-its-kind platform, running ViewsForChange campaigns engages consumers with impact from the first impression, in real-time. 

Their platform works with eCommerce, DTC and B2C marketers that understand the importance of real social impact; not only for consumer engagement, but in creating a more regenerative marketing ecosystem.

Set up is simple: brands can choose a cause they align with; integrate their sources (like Instragram Ads or Tiktok Ads) and attribute a % of their cost-per-action to the cause. This impact is then unlocked when consumers take the desired action; brands can engage their consumers with this impact using our impact widgets (and many more consumer experiences coming soon!)

About Zebra Growth

Zebra Growth is a small agency with big ideas! We want to do our bit for humanity through the power of mindful, balanced growth. We’re helping to build a new, regenerative economy. An economy that is run by ethically driven entrepreneurs who seek to balance profitable growth with creating positive societal impact.

We work with ethically driven start-ups worldwide to create and grow revolutionary brands. Only partnering with organisations that authentically place social or environmental impact at their core.

We take an experiment-led approach to building and launching a brand, allowing you to test and validate ideas, minimise wastage, accelerate growth, and maximise impact.

We adopt this approach, with the addition of ethics, transparency and social impact as a priority and are always seeking better, smarter and more efficient ways to grow.

Business Is Sick: The Need for an Economic Regenerative Transformation

COP26, global climate strikes, a damning report from the IPCC. All very clear signals that accelerating climate change and ecological breakdown pose an existential threat to life on Earth. 

But the climate emergency is just a symptom of wider system failure which presents the greatest obstacles to meaningful climate action. This is the system which centres our economy on maximising profits for a small number of shareholders and beneficiaries, at the expense of people and the natural world. Just look at P & O Ferries for example, some financial troubles, and 800 staff dismissed without proper and legal consultation. 

In this blog, we’ll be looking at the role of the ‘growth-at-all-costs’ mindset in this system, using WeWork as another example of the devastation that certain unicorn firms and huge corporations are wreaking on communities and the environment as a result of our current economic system’s influence.

We will then introduce to you Doughnut Economics, an economic model with potential to heal the broken system, the 7 Principle Practices that should be followed, and its role in pushing towards an economic regenerative transformation. 

Business Has Lost Its Balance…

We’re all aware of the climate emergency.

Between the United Nations Climate Action Summit, youth-led Global Climate Strikes and COP26, I think it’s safe to say we’re all pretty aware of the threats our wonderful little planet and all of us on it are facing when it comes to ecological breakdown and climate change.

We believe that one of the main drivers of the climate emergency, and the greatest obstacle to meaningful climate action, is the system failure that centres our economy on maximising profits at the expense of people and the natural world. This leads to short-term decision making that places environmental and social costs on the margins, creating massive systemic risk and social unrest. 

The reality is that business leaders are going to have to start questioning this system failure at every opportunity with the goal of moving toward a new economic system that requires them and the investors who own their businesses to operate with a first principle to preserve the natural and social systems upon which life and thriving markets depend. 

Any meaningful response to the climate disaster should include not only strong climate action within individual businesses, but also courageous campaigning to overturn the systemic failure of shareholder primacy. 

Ps. If you’re interested in finding out about alternatives to shareholder primacy, sign up to our newsletter and you’ll be one of the first to be notified when our next article is released where we’ll be discussing Steward-Ownership. 

The ‘growth-at-all-costs’ mindset

The startup has become one of the world’s most influential organisations, but its growth-at-all-costs mindset isn’t bringing the benefits you’d expect. 

For a business to survive and successfully thrive, it must grow. However, the problem with some start-ups is that they believe they require rapid growth, forever.  

Growth is of course essential, especially considering that only around 5% of start-ups expand quickly enough and scale sufficiently to be viable. But should it be the main goal of a startup’s founders?

The end goal of quick growth for start-ups, particularly Unicorn Start-ups, is usually to raise as much cash from investors and to achieve that huge valuation. But to achieve that goal, they risk using all available resources, both planetary and human. 

‘Unicorn start-ups’, according to Beauhurst, are private companies with a valuation of at least $1 billion (now around £760 million). Aileen Lee, Founder of Cowboy Ventures invented the term in her 2013 article ‘Welcome to the Unicorn Club: Learning from Billion-Dollar Startups.’ In our next blog piece, we’ll take a deeper dive into the startup scene, notably the zebra movement, which is an alternative to the unicorn; so sign up here to get alerted when it’s published.

Due to the difficulty of privately-held enterprises reaching this billion-dollar valuation, these businesses were dubbed unicorns, however unicorn companies are no longer so uncommon. Over 1,000 companies are considered to be on the unicorn list globally – over 1000 companies attempting to grow fast and achieve a one-billion-dollar valuation. 

Imagine the speed at which our resources are being used to achieve this.

Although, it’s also not just unicorn startups that are wreaking havoc. It’s also these massive corporations which turn to us as individuals to make changes when they are the ones causing the greatest harm. They’ve already surpassed their billion-dollar valuation and are extremely valuable, yet they still want to expand and create more money for the few, regardless of how they get there.

This growth-at-all-costs mindset is evident in some examples such as the WeWork and P&O scandal. Uber’s treatment of staff, Facebook weaponising hate speech, Twitter trolls and AirBnB’s negative impact on communities are among some of the other examples we can look to for evidence.

But let’s take a deeper look at the WeWork scandal first to get a clearer idea of how the startup world in particular can cause business to be sick…

With big shot investors like Goldman Sachs Group and JP Morgan Chase & Co, WeWork was valued at 4.6 billion dollars in 2014. And although it was losing six million dollars a month, it was growing faster than ever before, with plans for sixty locations in more than a dozen cities. By 2016, there was growing doubt about the company’s ability to maintain its value, yet SoftBank, a Japanese multinational holding firm invested a further $4.4 billion into the company. 

But all that glitters isn’t actually gold. It was revealed during filings for an IPO that Neumann had been charging the company for personal expenses such as credit card debt secured by WeWork stock, raising further doubts about the company’s true value and corporate governance.

Neumann’s ultimate goal was to become the biggest office-space provider in the world. And there was the problem. Neumann wanted to be the world’s biggest office-space provider, stopping at nothing to achieve that. 

This is evidence of a startup entrepreneur putting profit maximisation first and doing everything he can to make his firm look appealing to investors so that he would be able to reach that goal of becoming the world’s biggest office space provider. Growth at all costs actually cost these entrepreneurs their whole firm. WeWork downplayed losses and overhyped its business plan, an all too common story in the unicorn world. 

And it’s not just real life, we are consuming the poison of growth at all costs on our screens. Billions, Succession starring Brian Cox, WeCrashed starring Jared Lato which actually tells the story of Adam Neumann and WeWork, and The Dropout with Amanda Seyfried. 

But, we can’t put all the blame on unicorn startups and forget about those bigger corporations out there… 

A larger scale example of ‘profits at all costs culture’

The P & O Ferries affair is a perfect illustration of this ‘profits at all costs’ attitude in these larger businesses to maximise shareholder profits and its genuine detrimental implications.

Having £100 million in losses year on year, P & O stated ‘our survival is dependent on making swift and significant changes now’. They subsequently fired 800 employees without warning, telling them that this was their last day on the job and that they would be replaced with new crew hired by a third party. 

It now seems apparent they have broken the law. When making substantial layoffs, an employer must a) give 45 days notice to the necessary authorities and b) consult the employees, usually through unions. P & O acknowledge that they did neither.

In a shockingly frank statement to MPs in March, chief executive Peter Hebblethwaite said: ‘There’s absolutely no doubt we were required to consult with the unions. We chose not to do that.’

Hebbelwaith indicated he was ‘saving the business’ because it ‘otherwise had no future’. But at what cost? 

As a business decision, his unrelenting quest of profit has driven him to break the law. `We now have a future. We don’t have to shut down the company,’ he said. Hebbelwaithe may believe he still has a business, but profit took precedence over people’s livelihoods, and look at the damage that was done. He no longer has his business. 

Although some unicorn businesses are leaving a trail of devastation in their wake, we’re starting to see with these large scale examples that it’s really not just the businesses, it’s actually the system that they’re operating within that is pushing these companies to fall off the ethics wagon. The reality is that we need an economic regenerative transformation that will allow financial stability and social and environmental impact to be on the same level of importance. 

You’re probably starting to think ‘why do such toxic cultures exist in the first place? Why have we accepted systems that prioritise profit over all else for so long? Why have we accepted a system where rapid expansion is seen as the key to success?’ Especially when looking at the examples of P & O and WeWork, we know that the growth-at-all-costs mindset leads to the eventual downfall of your business. So, how can we shift our economy to allow for anything other than shareholder primacy? 

And you know, you’re right. These are burning questions that we too are asking ourselves and that need to be addressed to dig deep into a possible economic regeneration. 

Introducing Doughnut Economics – A model to heal the system 

So, how do we ensure that corporations, and the investors who own them, operate with a first principle to preserve the natural and social systems upon which life and thriving markets depend?

Drum roll please…

Introducing the Doughnut Economy. According to the Doughnut Economics Action Lab (DEAL), ‘the Doughnut Economy presents a vision of what it will take for humanity to thrive in the 21st century, and Doughnut Economics delves into the mindset and ways of thinking that will lead us there’. 

We’d like to note here that although we’re a huge fan of doughnut economics, there are limits to it, just like all frameworks. Business is sick and the doughnut economy is one of the best fundamental solutions. Of course there are other models that are useful but this is the one that is gaining the most popularity. Essentially, it’s a nice way of explaining an economy that helps people to thrive rather than extract.

The doughnut is made up of two concentric rings: 

1. A social foundation that ensures no one is left falling short on life’s essentials. The social foundations 12 dimensions are developed from the social concerns set out in the Sustainable Development Goals.

2. The second ring serves as an ecological ceiling ensuring that humanity does not collectively exceed the planetary boundaries that protect Earth’s life-sustaining systems. The ecological ceiling has 9 dimensions, which are identified by Earth-System Scientists as 9 planetary boundaries. 


The doughnut-shaped area between these two sets of boundaries is both ecologically safe and socially just: a space where humanity can thrive. 

As a result, the goal is to meet the demands of all people while remaining within the limits of the living planet. But, if that’s the goal, you’re all probably thinking we’re a long way from achieving it. 

And you’re not wrong. 

All of the red in the doughnut represents the extent to which individuals are lacking in basic necessities of existence. According to DEAL, we must remove all red from the diagram, and we have to do so from both sides at the same time. 

We know all this talk can be a bit disheartening, but according to Nasa, the ozone layer is finally closing up because we humans are doing something about it. This makes us think ‘wow what we’re doing is actually working’. What better motivation! 

Essentially, we should all look at this doughnut and think to ourselves, ‘This is my company badge; we’re in business to help achieve these objectives; that’s why we’re here – we’re here to protect and preserve our natural and social systems’.

To address the degradation of the living environment and inequities in human communities, we need to develop businesses that are both regenerative and distributive by design.

But wait. What makes it possible for an organisation to become regenerative and distributive so that it helps bring humanity into the Doughnut?

We should be concentrating on the design of a business’ organisation rather than the design of their products and services. According to Marjorie Kelly, a renowned theorist in next-generation enterprise design, an organisation’s mission, networks, governance, ownership, and finance are the five main design qualities that influence what it can accomplish and be in the world.

DEAL has developed the 7 Doughnut Principles of Practice that businesses should follow to ensure they’re truly bringing the world’s economies into a secure and just space for humanity, and to maintain the integrity of any business concepts when they’re put into practise –

  1. Embrace the 21st century Goal – Meet the needs of all people within the planet’s resources. Aim to align the mission, networks, governance, ownership, and finance of your organisation with this aim.
  2. See the big picture – Recognize the possible roles of the household, the commons, the market, and the state in reforming economies, as well as their many synergies. Ensure that money complements rather than dominates the work.
  3. Nurture human nature – Diversity, participation, collaboration, and reciprocity should all be encouraged. Strengthen community networks, collaborate with a high level of trust and be concerned about the team’s well-being.
  4. Think in systems – Experiment, learn, adapt, evolve and aim for continuous improvement. Be alert to dynamic effects, feedback loops and tipping points. 
  5. Be distributive – Work in an open design spirit, and share the value you generate with everyone who helped you make it. Recognize power and work to disperse it across stakeholders to improve equity.
  6. Be regenerative – Aim to work with and within the cycles of the living world. Be a sharer, regenerator, steward. Reduce travel, minimise flights, be climate and energy smart. 
  7. Aim to thrive rather than to grow – Don’t let growth become a goal itself. Know when to let the work spread out via others rather than scale up in size. 

The reality is that businesses need to be built with this economy in mind. Again, we’re not saying that doughnut economics is the answer to everything, but it’s a good place to start. Genuine, purpose-driven businesses that are allowed to balance environmental and social needs with their financial stability are what we need. And that’s what Zebra Growth is all about. 

The examples of WeWork and P&O show how they were falling short on providing income and work, health, and social equity. For both of these companies, the growth-at-all-costs mindset took over. But again, the problem lies with the influence from our current economic system to maximise profit above all else.

Our whole mission here at Zebra Growth is to help genuinely purpose driven brands scale their impact, and so shifting towards a doughnut economy is vital to allow these mission driven scale-ups to thrive in an economy that isn’t built to push them to create as much profit as possible at whatever cost. We need to have this doughnut system as the underpinning economy/philosophy moving forward – ensuring that corporations, and the investors who own them, actually operate with a first principle to preserve the natural and social systems upon which life and thriving markets depend.

Look, we really do understand the need for a paradigm shift and that’s why we’re here; to be that helping hand in communicating your purpose.


Okay, so let’s go over everything we just covered. We know that accelerating climate change and ecological breakdown pose an existential threat to life on Earth, and we know that this climate emergency is just a symptom of wider system failure which presents the greatest impediment to meaningful climate action. 

In this blog, we looked at the critical role not only the startup plays in this system, but also larger corporations, and the pain and suffering the growth-at-all-costs mindset is causing. We then gave practical examples of the destruction these companies are causing to communities and to the environment. 

Doughnut Economics (one of our faves) was proposed as a potential solution to heal the broken economic system with the following 7 principles of practice to be followed according to DEAL to ensure businesses are truly bringing the world’s economies into a secure and just space for humanity:

  1. Embrace the 21st century Goal 
  2. See the big picture 
  3. Nurture human nature 
  4. Think in systems 
  5. Be distributive 
  6. Be regenerative 
  7. Aim to thrive rather than to grow 

So what are you waiting for? 

If you’re an entrepreneur or marketer, and something in your gut is telling you that the current system and the destruction it’s causing isn’t right, then join our mailing list and be the first to receive exclusive event invites, new blog posts like these, and a bunch of free resources you can start using with your team straight away.

Ethical Growth Marketing 101: Combining Growth hacking With Social Impact

Ethical Growth Marketing

Within this article, we will go through the 6 principles of ethical growth marketing, and explain how social impact startups that are building the new, purpose-driven economy, need to create sustainable growth (with a limit) to make this movement the norm of our economy. 

Want to get straight to the 6 principles? Click here and skip the background info!

Or are you in a more curious mood and want to deep dive into what growth marketing is all about? Just keep reading on.  

Entering the purpose economy

green plant

Socially focused startups and business models are the future of business. According to The Entrepreneur, social impact businesses are on the rise and are attracting the top talent as well as more investment appetite.

We are moving away from the “get rich, to donate” model – also known as CSR, and are moving into an economy that places positive social and environmental change at the core of business and entrepreneurship. *Finally* you’re probably thinking. 

According to Aaron Hurst, the foremost expert on the science of purpose and fulfilment at work, the purpose economy is “an economy that is driven and organised around the creation of purpose for people, not just information, goods and services.”

But startups that are focusing on purpose often struggle to survive, yet alone reach their ambitious, life-changing and often systemic goals. The constant internal battle between social impact and revenue generation is something that often feels uncomfortable. Yet relying on donations and grants would just take us back to the charity model – one that has been facing massive criticism about its efficiency for decades. 

Taken from Silicon Valley’s greatest minds, social impact firms are now incorporating lean, high-growth, and data-driven based innovation to their mix, taking lessons from Dropbox, Twitter, Netflix, and a slew of other “successful” digital titans. The three basic pillars of a lean company, according to Fast Company, are to “think large, start small, and persistently pursue impact.” However, it looks as though the wave hasn’t quite caught up when it comes to marketing one’s business.

And so, we introduce you to an adaptation of the lean impact which can be applied to a company’s marketing function; Ethical Growth Marketing. I’m sure you’re probably now starting to think ‘wait, how can growth be ethical?’ or ‘we need de-growth, not more growth’. 

And you aren’t completely incorrect. Emphasis on “completely”. 

The fact is that for a social impact business, and especially a startup, to create the positive change it is relentlessly seeking, brand, revenue and impact growth is a must-have for its survival. 

We aren’t talking about growth with no limits or at all costs. We aren’t talking about growth for the massively disproportionately few who own the company. We aren’t talking about using manipulation to grow. We also aren’t talking about making the biggest corporations of this world grow even more, so that they can ensure that their shareholders keep getting their hefty payouts at the end of each quarter. 

We are talking about the widely tabooed topic of revenue generating and impact focused growth that impact startups rely on to survive and make a positive change. 

Okay so let’s get into it, what actually is growth marketing? 

Traditional marketing meant you needed to plan ahead. You needed to predict. You needed to assume. Whilst most marketers have been applying this long-term planning approach, the most innovative businesses out there noticed that it wasn’t the most effective way they could adapt to their market. 

‘How can you grow as your market grows, and the environment changes?’ is a question you’re undoubtedly thinking about right now. 

When Sean Ellis became VP of Growth at Dropbox in 2008/2009, he focused on this question. According to Houston, he helped the SAAS firm go from a situation where their cost per acquisition was costing them money to one where Dropbox’s customer acquisition soared by more than 60%.

So, what did Sean Ellis bring to the table that was so different to traditional marketing? It was all in the approach. He adopted theories from the Lean Startup by Eric Reis, a methodology that allows today’s startups to launch and grow their organisation in a lean, iterative manner.  

You might think – argh. Growth marketing sounds cool, but it’s not something we have the budget for. One day, we might. That’s where most early stage startups miss the point. Growth marketing primarily focuses on applying the Pareto law throughout all activity and decisions.This means that growth marketers should constantly be thinking “what is the 20% input that will give me 80% of the output?” They also run varying tactics, campaigns, messaging, channels and product iterations, as a set of experiments. 

This primarily means one thing – marketing activity in the long run becomes a lot more cost effective. 

“With growth marketing, brands have a blueprint to test frequently, learn quickly and adapt effectively. Growth marketing takes the traditional aspects of marketing, like print, TV, radio and billboards, and shifts the conversation from “how can we attract our customer?” to “how can we keep our customers longer?” With this new conversation comes the ability to reach your target audience through data-backed decisions. The result of this? Long-term, sustainable growth“ – Forbes, 2021

We will dive deeper into what frameworks are used by growth marketers that you can start using this week, but first, let us explain what a Zebra is. 

What is a Zebra? 

What does a business actually serve in today’s society? Is getting rich as an entrepreneur or investor really going to give you that fulfilment you’re seeking? Has overconsumption and growth at all costs been the destined outcome of capitalism? These are all questions we know are weighing on your mind everyday. We know the feeling too well…

A new wave of conscious system changers, entrepreneurs and early pioneering businesses all around the world see things differently though. *Shout out to all you inspiring Zebras out there! 

We are in the midst of a Zebra movement, where founders all over the world are wanting to make the world a fairer, cleaner and more enjoyable place to live in and with, rather than aiming to become the next unicorn and becoming a billionaire. 

In 2017, a movement sprang up online that quickly manifested in cities around the world. It’s now a growing community of business founders who reject the venture capital investment model and support the creation and discovery of alternative funding methods. This ‘Zebra movement’, as it’s called, was started by four inspiring women: Astrid Scholz, Mara Zepeda, Jennifer Brandel, and Aniyia Williams, who want to encourage fellow startup founders to build zebras rather than unicorns.

But, if a unicorn is defined as a startup that is valued at a billion dollars (really, only a handful of startups make this stamp and usually have to neglect society or the environment to get there), then how can we define a Zebra? 

This is nicely defined by the founders of the Zebra Movement, one we at Zebra Growth are proud to be a founding member of. 

The Zebra Movement

Zebras: Let's Get In Formation. By Jennifer Brandel, Mara Zepeda… | by  Jennifer, Mara, Astrid & Aniyia | Zebras Unite | Medium

To state the obvious: unlike unicorns, zebras are real.

Zebra companies are both black and white: they are profitable and improve society. They won’t sacrifice one for the other.

Zebras are also mutualistic: by banding together in groups, they protect and preserve one another. Their individual input results in stronger collective output.

Zebra companies are built with peerless stamina and capital efficiency, as long as conditions allow them to survive.

Wanting to find out what the Zebra Movement is all about? Make sure to read our Manifesto here

Growth Marketing can create sustainable revenue-generating growth for your startup

So now you know what growth marketing is, and what it means to be a Zebra, but what are the advantages of using this approach we’re raving about? 

The benefits of growth marketing include a faster time to market, a higher return on investment, and the capacity to scale marketing activity that is yielding positive results quickly. It will also enable you to form an emotional bond with your target audience, depending on where they are in the funnel, giving them a comprehensive offering that is tailored to their needs. 

Companies can use a variety of tools to improve their processes using this data-driven growth marketing method. Not to mention that having access to data makes demonstrating the return on investment of all growth marketing operations much easier. No more stressing and struggling to show stakeholders return on investment. 

Having a full-funnel, scalable growth marketing approach offers value at every stage of the marketing funnel, attracting, engaging, keeping, and eventually converting customers into brand ambassadors. 

We’re back again to that intriguing little term we call Ethical growth marketing

Let’s get straight to it; The 6 core pillars of Ethical Growth Marketing:

1) Growth mindset

Carol Dweck studies human motivation. She spends most of her time analysing how humans are wired, why some tend to progress in life at a faster rate whilst others don’t. Her theory of the two mindsets and the difference they make in outcomes is incredibly powerful – not just for business growth and startup culture, but in life in general. 

She states that we often adopt two types of mindsets. These mindsets can shift, and are in no way permanent. Yet, as the early childhood psychologist Dweck pointed out within her mindset theory – we often adopt either a fixed or a growth mindset. And these are in no way permanent. You and I have both been in both those states of the mind. Yet becoming aware of them and actively aiming for the growth mindset can be life-altering. 

When being faced with a fixed mindset, your sense of ability comes to the surface. One automatically shifts focus to prove, to show off and to become defensive. This (fixed) mindset often leads to a lack of ability to learn, as mistakes are seen as failures. Failures to one identity. The reason? Primarily due to the fact that you, when in a fixed mindset, think that skills, personality traits and characteristics are things you were born with. Not things that are under your influence. And with that, comes your inner voice that is constantly telling you that you are not worthy, and that this is the way ‘it has always been done’. Who cares if this is the way it has always been done? This is the ultimate innovation and growth blocker. We’re here to say this is the way it has to be done now! 

Carol Dweck, on the other hand, optimistically highlights that there’s another mindset. ‘A mindset in which these characteristics aren’t just a hand you’re dealt and have to live with, where you’re always trying to persuade yourself and others that you have a royal flush when you’re secretly terrified it’s a pair of tens. In this perspective, the hand you’re dealt is only the beginning of your journey. This growth mentality is founded on the idea that you may improve your basic attributes by putting in effort.’

A growth mindset encourages continuous learning. It encourages risk taking. It encourages being comfortable in the uncomfortable. 

And you guessed it. That’s a massive shift in perspective to traditional marketing approaches. 

What’s the most effective campaign we should launch early next year? No clue. Who does, really? We can have some ideas that feel right at the moment, but the ability to drop your assumptions, starting with your ego, can unlock new opportunities your team would have never been able to encounter before. Instead, this mindset forces the team to become more data and learning focused. 

2) Experiment led and “Lean” – The G.R.O.W.S. process 

It’s okay to assume. It’s not okay to believe these assumptions are right before testing them. In order to make sure you are utilising the best growth levers out there, a growth marketer sets hypotheses, to then test them out. Putting one’s ego aside, a growth marketer goes to the market with a curious mindset, gathering initial data that can validate the best hypothesis to support the company’s growth.

At the heart of growth marketing lies the continuous, iterative and data-gathering process. The key is to trust the process. This means that at times of wanting to launch this next big campaign idea, you have to take a step back, focus on where you are within the growth process (aka G.R.O.W.S. process) and add it to the backlog of ideas you are needing to weigh up when the time comes. 

The process consists of 5 steps, these are as follows:

G – Gather Ideas: Brainstorm as many experiment-ideas as possible with your team.

R – Rank Ideas: Use the ICE-framework (impact + confidence + ease) to prioritise which ideas have the highest ROI (=potential x effort). This is basically an easy and systemic way of sticking to the 20/80 rule.

O – Outline Experiments: Choose your next steps and design your experiment as quick and small as possible. The main question here is: what is the one metric that matters the most within this experiment, and what is the minimum amount of data required to validate it?

W – Work work work: Execute your experiment in a 2-4 week window. (The time period of running your experiment may vary based on your business size, industry and model). 

S – Study (and Implement) outcome: Analyse the data from your experiment and decide on the next steps to take: learn or implement!

*The G.R.O.W.S. process was adopted from GrowthTribe.

3) The Ethical Growth Funnel (AAARRR(I))

The marketing funnel is what defines your customer journey. In the marketing world, especially when it comes to data-driven marketing, the funnel is the basis of your whole strategy.

However, most marketers have so far only been concentrating on “making noise”. Meaning getting the attention of people might sometimes lead to them becoming interested in making a purchase. When it comes to growth marketing, however, the marketing funnel must be viewed through a much more holistic lens.

Aside from having the full funnel in sight, it’s also very important to note that the growth marketing funnel is somewhat different to your typical ToFu, MoFu, Bofu. It’s also somewhat different to your business-school “AIDA” model. 

This model is adopted by the growth funnel, aka the ‘pirate funnel’. To ensure that this can also fit the Zebra Startup approach, for startups with a business model that is focused on creating a positive social and/or environmental impact, the funnel should end with a measurable impact. Ideally, an impact that can be optimised towards. This changes the whole paradigm and mindset of your growth team, and company as a whole. Instead of having to constantly battle between social impact and revenue generation, this ensures that the both are in one funnel. One journey. Where impact is the ultimate goal. 

The funnel consists of 6 key stages:

1. Awareness

This first step is often left out within the growth marketing world. However, especially in the social impact space where behaviour change is often so crucial, we always recommend our clients to start measuring the first touchpoint any user would have outside any referral schemes. How many users are you reaching for the very first time, and how effective are they moving to the next stage? Think all the TikTok traffic is great? Look at how much of that traffic is converting to stage two, and then judge the effectiveness of it!

2. Acquisition 

This is where you first have a user spend some time with you as a brand. Usually, traffic is the main metric one would measure here. Some startups might be even more specific and only count traffic in certain pages or for a certain session duration. In any case, the user has not only seen your ad on social media or on that press release, but they have actually shown a bit of interest and have ended up on your brand asset. 

2. Activation 

This is where a relationship starts to flourish. This is where the user clearly indicates that they are interested in what you do. This is where you should WOW your users. Where they should be most impressed. Here, a user should be willing to give something up, often their data like an email address or an app signup, in exchange for starting a conversation with you. Receiving more content. Or getting access to a service or product that can fill a pain-gap. Important: this is not to be confused with the purchase of your product. 

4. Retention 

Within the retention stage, you should ask yourself “how can I ensure that the activated users come back and gain from the content?”. Whether you want to measure the number of emails they’ve opened since signing up to your mailing list, the number of free webinars or training they’ve attended, or the number of days it took them to re-open the app again. Here the focus is on tracking how many users actually care about the content you are offering them vs. those who entered their email address and regretted it the next second. 

5. Referral 

The main question within this stage is: “How do I ensure that my users are sharing my brand or solution with their friends, families and colleagues?”. If you have a solid product, newsletter and/or brand, then they surely will anyway, right?! Surely not. You don’t get what you don’t ask for. Ensuring a strong value proposition that connects with your users, to incentivise and guides them by referring people is most likely the most important stage of the whole growth funnel. It is what creates virality, and what could potentially 5X your ROI for your marketing activity, if not more.

We all know how Word of Mouth is the most effective channel. This just ensures that it is part of your marketing strategy. 

6. Revenue

This is where the business hat comes in. Here you should ask yourself, “how can I turn potential customers into paying customers?” This is where you count how much money your business model can actually bring on, as without it, any social impact startup or scaleup would be relying on outside funders which would make it less lean, less flexible and less financially sustainable. The main three metrics one should keep in mind are:

  • Number of paying users
  • Average order value per user
  • Customer lifetime value

7. Impact

Finally, impact is the stage where you should ask yourself “how many people am I positively effecting”? This is the most flexible one to measure, and we would highly recommend you first having a look at the Theory of Change social impact measurement tool to understand how you can start measuring your social and/or environmental impact. 

Do you witness revenue going up, yet your impact is suffering? Then you are not optimising your marketing and growth activity appropriately! This doesn’t have to measure the full impact you are making in the long run, especially if the impact you are making will take years and years to measure. It should however give your growth function an indication if you are positively aiding your social impact, or not. 

4) Growth with a limit – The S-shaped growth curve

You would have probably heard of the hockey stick growth curve. A curve indicating your growth will only increase over time – for EVER. Doesn’t sound sustainable, ey? 

However, when we look at how plants grow (and thrive) in nature, we realise that they follow “a pattern of growth in which, in a new environment, the population density of an organism increases slowly initially, in a positive acceleration phase; then increases rapidly approaching an exponential growth rate as in the J-shaped curve; but then declines in a negative acceleration phase until at zero growth rate the population stabilises.” The encyclopaedia states that this is because the plant eventually gains resilience. 

How can we adopt this pattern to our businesses? Do businesses really need to focus on fast paced growth once they become resilient? We don’t believe so. Instead, it becomes their duty to help other smaller organisations with aligning purposes to thrive faster! Competition you must fearlingly say? We call them allies. 

5)  Transparency & Honesty 

Running growth focused marketing campaigns can become a risky game to play whilst looking at one’s ethical radar. Manipulation, unconsented data gathering, targeting the most vulnerable, have all become common practices within growth marketers and startups wanting to grow quickly. 

Yet it doesn’t have to be this way. And let me tell you one thing, the last thing a potential paying customer will want to find out is that an impact focused brand isn’t honest or transparent with their communications. 

Are you adding someone to your CRM? Let them know straight away. Are you sourcing materials that aren’t yet 100% regenerative? Let them know about it, and show how you are wanting to change that. 100% transparency and honesty is the only way forward. 

Being transparent and fully honest within marketing campaigns and communications in general requires vulnerability. And with vulnerability comes trust and a more loyal customer base. 

6) Above all: Balance

I’m sure we’re all starting to see how business has lost its balance. Entrepreneurs and teams have been leaning on extremes, and that rarely creates long-term, sustainable growth. 

The business world rewards quantity over quality, consumption over creation, quick exits over sustainable growth, and shareholder profit over shared prosperity. It is built on ego and the power of the individual.

On top of that, building and running a high growth startup that wants to do the world justice and potentially help people in serious issues such as mental health, brings a lot of stress with it.

To truly grow ethically and sustainably, balance has to be at the core of your team’s culture. 

Your team has to start balancing;

  • Between financial stability and social impact.
  • Between form and function.
  • Between quality and speed of execution.
  • Between creativity and performance.

In order to excel your company’s growth whilst still being able to stay authentic and true to your purpose, a strong sense of balance will allow your team to flourish. It will allow you and your team to flow within this experiment-led approach of growth. It will allow your team to constantly come up with innovative ideas, and it will give you the space to be reflective and critical from an ethical lens, whilst still seizing opportunities for your company to grow and scale its impact in the long run. 


Okay so let’s go over what we’ve covered. We know that because of capitalism’s main principles, society is living in a profit-driven culture that values overconsumption and an endless pursuit of growth at all costs. We know a new economy, one that values social and environmental well-being, as well as economic advantages, is needed. This is why socially focused startups and business models are the future of business.

However, the reality is that many purpose-driven startups are battling just to stay afloat, nevermind attain these lofty, systemic aspirations of making positive change. The fact is that social impact entrepreneurs who are developing this new, purpose-driven economy must achieve sustained growth (within reason) in order to make purpose-driven movements the standard in our economy. The real lingering question therefore is ‘How can these start-ups strike a balance between their financial stability and their social effect?’

And the answer is Ethical Growth Marketing. Revenue generating, impact focused, data-driven growth. 

Having a growth mindset, using an experiment-led, lean strategy, utilising the Ethical Growth Funnel (AAAAARR(I), realising growth has a limit, valuing transparency and honesty, and above all, reaching a state of balance, are the 6 basic pillars of Ethical Growth Marketing.

Faster time to market, a stronger return on investment, and the capacity to scale marketing activity that is yielding positive results quickly will all be benefits of adopting this lean, experiment-driven approach. This scalable, full funnel growth marketing strategy offers value at every stage of the marketing funnel, attracting, engaging, retaining, and ultimately converting customers into brand advocates.

You’ve come this far, want to learn more about how you can grow your brand, revenue and impact with a lean approach? Join our mailing list and be the first to receive exclusive event invites, new blog posts like these and a bunch of free resources you can start using with your team straight away.